Customer Service Advisor II

Concentrix

job description

Advisors will handle inbound calls to assist in helping and educating the customers in all aspects of their accounts. Advisors will be responsible to provide first call resolution with accurate, courteous, and informative responses to the customers.  In some cases, calls will involve problem-solving skills to resolve all inquiries. Advisors use probing questions to define customer needs/concerns, providing accurate and complete responses to customers in an easily understood language, educating the customer of their self-service options for 24/7 support.



The Perks:

$14/Hr. + Annual Evaluations & Monthly Bonuses (based on attendance and performance) 

Medical, Dental and Vision

401k options

Company discounts

Paid time off

Casual work environment



The Requirements:

High school diploma or equivalent

Minimum of 6 months of relevant work experience preferred    

Must complete Background Check

Courteous with strong customer service skills and ability to effectively communicate  

Strong computer navigation skills and PC Knowledge    

Schedule flexibility is a must



Apply online today at:

https://cnx.wd1.myworkdayjobs.com/external_global/job/USA-Jacksonville-TX/Customer-Service-Advisor-II_R1200791-2

 


contact information

business: Concentrix
contact: Brandee Dye
address: 806 Willow Creek Dr
Jacksonville, TX 75766
phone: 903-655-4731 (Call Now)
website: http://concentrix.com

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